# Start Here

Pick a path and finish your first milestone.

* **Partner Seller**: first sale setup (Shopify + fulfillment).
* **Creator**: first reward withdrawal (events + wallet).

### Choose your path

<table data-view="cards"><thead><tr><th>Title</th><th data-card-target data-type="content-ref">Target</th></tr></thead><tbody><tr><td>Partner Seller onboarding (recommended)</td><td><a href="onboarding-guide">onboarding-guide</a></td></tr><tr><td>Creator onboarding (recommended)</td><td><a href="creator-guide">creator-guide</a></td></tr><tr><td>Policies and troubleshooting (Reference)</td><td><a href="reference">reference</a></td></tr></tbody></table>

### Partner Seller: what you need before starting

* Shopify store admin access
* Hypercape BIZ account access
* A test product and a test order scenario

### Partner Seller: recommended first run (do this in order)

{% stepper %}
{% step %}

### 1) Connect Shopify

Connect your store and verify API permissions.

Go to [Step 1. Connect Shopify](https://guide.hypercape.com/onboarding-guide/step-1.-connect-shopify).
{% endstep %}

{% step %}

### 2) Import products

Import 3 products, send to Shopify, and activate them.

Go to [Step 2. Import Products](https://guide.hypercape.com/onboarding-guide/step-2.-import-products).
{% endstep %}

{% step %}

### 3) Run one real paid order end-to-end

Sync the order, pay (PayPal + Prepayments), then confirm tracking.

Go to [Step 3. Sync & Fulfill Orders](https://guide.hypercape.com/onboarding-guide/step-3.-sync-and-fulfill-orders).
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Customs/duty in the destination country is generally borne by the importer (your customer).
{% endhint %}

### Partner Seller: if something breaks

Most common issues are already covered here:

* Common questions: [\[Partner Seller\] FAQ](https://guide.hypercape.com/reference/partner-seller-faq)
* Orders don’t appear after sync: [\[Partner Seller\] Troubleshooting](https://guide.hypercape.com/reference/partner-seller-troubleshooting)
* Shipping cost and margin basics: [\[Partner Seller\] Shipping & Margin](https://guide.hypercape.com/reference/partner-seller-shipping-and-margin)
* Customs/duty and returns: [\[Partner Seller\] Policy & Compliance](https://guide.hypercape.com/reference/partner-seller-policy-and-compliance)

### Creator: recommended flow

{% stepper %}
{% step %}

### 1) Discover events

Go to [Step 1. Discover Events](https://guide.hypercape.com/creator-guide/step-1.-discover-events).
{% endstep %}

{% step %}

### 2) Apply to an event

Go to [Step 2. Apply to an Event](https://guide.hypercape.com/creator-guide/step-2.-apply-to-an-event).
{% endstep %}

{% step %}

### 3) After selection

Shipping address + (content campaigns only) submission.

Go to [Step 3. After Selection](https://guide.hypercape.com/creator-guide/step-3.-after-selection).
{% endstep %}

{% step %}

### 4) Shipping & tracking

Go to [Step 4. Shipping & Tracking](https://guide.hypercape.com/creator-guide/step-4.-shipping-and-tracking).
{% endstep %}

{% step %}

### 5) Earnings & withdrawal

Go to [Step 5. Earnings & Withdrawal](https://guide.hypercape.com/creator-guide/step-5.-earnings-and-withdrawal).
{% endstep %}
{% endstepper %}

### Creator: reference

* Profile, eligibility, payout: [\[Creator\] Managing Your Profile](https://guide.hypercape.com/reference/creator-managing-your-profile)
* Common questions: [\[Creator\] FAQ](https://guide.hypercape.com/reference/creator-faq)

### Support

Email: **<help@hypercape.com>**