For the complete documentation index, see llms.txt. This page is also available as Markdown.

Step 5. Earnings & Withdrawal

Before you start

What you will do

  1. Check your H‑Points balance.

  2. Review transaction history.

  3. Request a withdrawal.

  4. Track withdrawal status.

How H‑Points work

H‑Points are your reward balance.

You can view balance and history in Wallet.

Reward timing depends on the event rules.

Some events credit after submission.

Some events require brand review first.

Steps

1) Open Wallet

Open Wallet to see:

  • Available balance (withdrawable)

  • Total earned

  • Total withdrawn

2) Review transaction history

Filter by:

  • All

  • Earned

  • Withdrawn

  • Bonus

  • Refund

Each item shows description, date, and amount.

3) Withdraw H‑Points

  1. Open Wallet.

  2. Click Withdraw.

  3. Confirm your PayPal account.

  4. Review the fee breakdown.

  5. Confirm.

A processing fee applies.

Minimum withdrawal amount is shown on the withdraw screen.

4) Check withdrawal status

  • Pending Review: processing

  • Completed: sent to your PayPal

  • Failed: contact support

  • Cancelled: withdrawal cancelled

Expected result

Your withdrawal shows Completed.

Funds appear in your PayPal account.

Troubleshooting

  • Withdraw button is disabled: check the minimum amount shown on the screen.

  • Withdrawal failed: confirm your PayPal info in your profile, then try again.

  • H‑Points not credited yet: re-check the event timeline and rules.

Need help?

Email help@hypercape.com with a screenshot of the Wallet screen.

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