> For the complete documentation index, see [llms.txt](https://guide.hypercape.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.hypercape.com/reference/partner-seller-shipping-and-margin.md).

# \[Partner Seller] Shipping & Margin

Understand shipping options and margin before increasing volume.

### Shipping Options

#### ACI EXPRESS (United States)

* United States orders ship via ACI Express
* **9-12 business days** delivery

#### K-PACKET

* Lower cost, slower lead time
* **2-3 weeks** delivery
* Available countries: Australia, Austria, Belgium, Cambodia, Canada, Finland, France, Hong Kong, India, Ireland, Italy, Japan, Malaysia, Mongolia, New Zealand, Norway, Philippines, Poland, Singapore, Switzerland, Taiwan, Thailand, United Kingdom, Vietnam (not available for the US)

#### EXPRESS (FedEx/DHL) — other available countries

* Faster and higher quality
* **3-5 business days** delivery
* Other available (non-US) countries; some destinations are restricted. See <https://biz.hypercape.com/shipping>
* Carrier automatically selected by Hypercape based on destination

### Important Notes

* **Shipping fee is charged PER ORDER, not per product**
* K-PACKET orders may be upgraded to EXPRESS automatically if weight/conditions require it (at no extra charge to you if cost difference is minimal)
* You select shipping method during checkout in Hypercape BIZ (customer's choice on Shopify does not affect actual shipping method)

### Margin Formula

**Your Profit** = (Customer Product Price + Customer Shipping) - (Supply Price + Shipping Cost)

#### Example Calculation

**Scenario:** Selling a K-beauty serum

* Customer pays: **$45** (product) + **$8** (shipping) = **$53**
* You pay Hypercape: **$18** (supply) + **$3** (K-PACKET) = **$21**
* **Your margin: $32**

#### Shipping Cost Structure

Shipping is based on freight charges only. Does NOT include:

* Customs duties
* Value-added tax (VAT)
* Import clearance fees in destination country

**The importer (customer) is responsible for these costs.**

#### Setting Your Shopify Shipping Rates

You need to configure shipping rates yourself in Shopify Admin:

1. Go to **Settings → Shipping and delivery**
2. Create shipping zones by region
3. Set rates that cover your costs + desired margin
4. Consider offering free shipping (built into product price)