[Partner Seller] Shipping & Margin
Understand shipping options and margin before increasing volume.
Shipping Options
ACI EXPRESS (United States)
United States orders ship via ACI Express
9-12 business days delivery
K-PACKET
Lower cost, slower lead time
2-3 weeks delivery
Available countries: Australia, Austria, Belgium, Cambodia, Canada, Finland, France, Hong Kong, India, Ireland, Italy, Japan, Malaysia, Mongolia, New Zealand, Norway, Philippines, Poland, Singapore, Switzerland, Taiwan, Thailand, United Kingdom, Vietnam (not available for the US)
EXPRESS (FedEx/DHL) — other available countries
Faster and higher quality
3-5 business days delivery
Other available (non-US) countries; some destinations are restricted. See https://biz.hypercape.com/shipping
Carrier automatically selected by Hypercape based on destination
Important Notes
Shipping fee is charged PER ORDER, not per product
K-PACKET orders may be upgraded to EXPRESS automatically if weight/conditions require it (at no extra charge to you if cost difference is minimal)
You select shipping method during checkout in Hypercape BIZ (customer's choice on Shopify does not affect actual shipping method)
Margin Formula
Your Profit = (Customer Product Price + Customer Shipping) - (Supply Price + Shipping Cost)
Example Calculation
Scenario: Selling a K-beauty serum
Customer pays: $45 (product) + $8 (shipping) = $53
You pay Hypercape: $18 (supply) + $3 (K-PACKET) = $21
Your margin: $32
Shipping Cost Structure
Shipping is based on freight charges only. Does NOT include:
Customs duties
Value-added tax (VAT)
Import clearance fees in destination country
The importer (customer) is responsible for these costs.
Setting Your Shopify Shipping Rates
You need to configure shipping rates yourself in Shopify Admin:
Go to Settings → Shipping and delivery
Create shipping zones by region
Set rates that cover your costs + desired margin
Consider offering free shipping (built into product price)
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