[Seller] Shipping & Margin

Understand shipping options and margin before increasing volume.

Shipping Options

K-PACKET

• Lower cost, slower lead time

• 2-3 weeks delivery

• Available countries: US (except HI/GU/Saipan), AU, BR, CA, CN, DE, ES, FR, GB, HK, JP, MY, PH, RU, SG, TH, TW, VN

EXPRESS (FedEx/DHL)

• Faster and higher quality

• 3-5 business days delivery

• All countries available

• Carrier automatically selected by Hypercape based on destination

Important Notes

• Shipping fee is charged PER ORDER, not per product

• K-PACKET orders may be upgraded to EXPRESS automatically if weight/conditions require it (at no extra charge to you if cost difference is minimal)

• You select shipping method during checkout in Hypercape BIZ (customer's choice on Shopify does not affect actual shipping method)

Margin Formula

Your Profit = (Customer Product Price + Customer Shipping) - (Supply Price + Shipping Cost)

Example Calculation

Scenario: Selling a K-beauty serum

• Customer pays: $45 (product) + $8 (shipping) = $53

• You pay Hypercape: $18 (supply) + $3 (K-PACKET) = $21

• Your margin: $32

Shipping Cost Structure

Shipping is based on freight charges only. Does NOT include:

• Customs duties

• Value-added tax (VAT)

• Import clearance fees in destination country

The importer (customer) is responsible for these costs.

Setting Your Shopify Shipping Rates

You need to configure shipping rates yourself in Shopify Admin:

1. Go to Settings → Shipping and delivery

2. Create shipping zones by region

3. Set rates that cover your costs + desired margin

4. Consider offering free shipping (built into product price)